hp print and scan doctor device manager error

Solution center starts, showing the printer online and the installation process terminates with an error. The registration page ends up in script errors. The printer is detected correctly, installes until the end of the process. I have uninstalled all HP software again, removed any remaining folders from the disks and re-installed. Several other computers with similar Windows versions but not newly re-installed do not have any problem connecting. It is something that has to do with incompatibility of the installation routines with the latest Windows 10 updates. This is definitely not a problem of the printer. However I end up on a page where I should get a support center within a range of 50 km and I fear it might end up in expensive support if it would work at all. I tried several times to install the full HP software package, uninstalled it, even cleaned up using Ashampoo WinOptimizer. If I do that, I can click on it in HP Smart, but it says it could print but not scan. Running it, it wants me to install drivers for an instance of the same printer.

Scan doctor does not state any firewall problem.Īn app 'HP Smart' hast been installed in Windows, although I have not requested it. However uninstalling it did not solve the problem. Even Android smartphone prints well on this printer.įrom the referenced laptop,WIA scan works but does not allow the more interesting functions like PDF searchable. All computers run Windows 10 latest versions and the same version of HP software. However the printer is online, printing and scanning with HP solutions center works fine from other computers on the same WLAN. Starting the computer, a message pops up from the HP digital image monitor stating printer cannot be reached. To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others. You can refer this HP document for more assistance:- Click here If the Start button is grayed out, go back to the Services menu, make sure Remote Procedure Call, Shell Hardware Detection, RPC Endpoint Mapper, and DCOM Server Process Launcher are running and set as Automatic, and then start WIA. If the status is Disabled or no status displays, right-click Windows Image Acquisition (WIA), click Properties, click the General tab, select Automatic from the Startup type dropdown menu, and then click Start. If the status is Started or Running and the Startup Type is Automatic, WIA is running correctly. Look at the Status and Startup Type values. In the Services window, scroll down the list and find Windows Image Acquisition (WIA). In Windows, search for and open View local services.

Hp print and scan doctor device manager error